The Importance Of Recognition When Leading Others
A MESSAGE FROM THE NA’VI PEOPLE OF PANDORA In my personal experience it is common to both use and hear the term “recognition” in the work environment, especially when referring to motivation of others. What does it mean to give recognition, and how does that differ from giving appreciation, or appreciating someone or something? An […]
5 Step to Drive Employee Engagement
We might ask the question who is responsible for engagement of employees and their development? On the one hand that responsibility can be given to line managers and on the other to employees themselves. Or you might take the other tack of putting the responsibility firmly on the shoulders of Human Resources or Learning and […]
Walk your Talk: developing a healthier work environment and workforce.
I recently attended the Daily Standard SME Expo in conjunction with Water Cooler “Connecting Workplace Wellbeing Solutions.” Hats off to the organisers for this excellent event that gathered together many experts from different fields to discuss, debate and deliver thoughts, ideas and opinions on different topics related to workplace wellbeing as well as to answer […]
5 Ways to Create a Great Customer Experience
Great customer service and a great customer experience is the foundation to any business. It does not matter whether you are in the frontline serving customers or not. Any member of a team is always either serving the customer directly or serving someone who is serving the customer. The Ritz-Carlton company motto perfectly sums this […]
Successfully Adapting To Change
I was out walking recently and heard green canaries chirping in the trees above. This led me to consider the meaning of “adaptability” and how important that is in our world today. Green canaries are not native to the UK. Coming from warmer climates, they have learned to adapt not only to the UK vegetation […]
Take Control of Your Back to Work Fears
This month’s blog is focused on the return to the office working environment and how you might be feeling about going out and about after the long period of social distancing, working from home and generally controlled contact on public transport and in crowded places. Good news – yesterday morning the prime minister, Boris Johnson […]
6 Reasons Why it is Important to Include Game-Based Learning in Your Content
A Guest Post by Shaheen Sajan Can gamification make learning more meaningful or should we brace ourselves for a new wave of e-Learning courses diluted of any substance? Here are 6 reasons why Gamification is not just a passing fad or trend and why it is here to stay. 1. A CARROT INSTEAD OF A […]
Transitioning to a Remote Classroom
A Guest Post by Shaheen Sajan Transitioning to a remote classroom could sound as intense as learning to land a plane while reading the pilot’s manual. To add to the helplessness of the situation, it’s as if our children are the passengers of this flight of fancy and nobody knows how this thing’s going to […]
What We Can Learn About E-Learning, From A 5-Year Old
A guest blog post by Shaheen Sajan Interface, home screens and gamification truly enrich the learning environment and entice the learner to learn more and more. I recently purchased Osmo Genious kit for IPad which is bundled with activities that teach children reading, mathematics and problem-solving skills. While I specialize in adult learning theory, every […]
Nurturing Leadership – The New Norm?
COVID19 has replaced Brexit as the trigger for urgent and critical business change. Organizations have become decentralised as teams and individuals are made to work remotely from home. Or they are temporarily disbanded where staff are furloughed. Most companies will have now completed all the actions necessary to decrease costs, meet the government directive to […]